Where technology and gadgets come together and play

iTunes - Worst Software Ever Written?

iTunes - How can anyone write software this bad?

Written By on in Windows

647 words, estimated reading time 3 minutes.

I finally succumbed to peer pressure and joined the digital media bandwagon by buying the latest Apple iPod Nano complete with iTunes.

I have already ripped all of my legally purchased CD's onto my hard drive for a more convenient catalogue and playback through Windows Media Centre (which does a fantastic job BTW) so I just needed a portable device - and why not go for the king of MP3 players?

iTunes - Worst Software Ever?
iTunes - Worst Software Ever?

Upon arrival, the small, neat, packaging presented a shiny new iPod in a well-made perspex display case with everything packed in tidy and efficiently - the sign of things to come? The first thing I did was to turn the iPod on. Having never used an iPod before I was a little uncertain about the location of the on/off switch but when I pressed the menu button the screen lit up with a welcome sign prompting me to select my language. With that done I set about navigating the menus using the touch wheel - it took some getting used to! I find it a bit too sensitive and often move off the intended item while pressing enter.

Now I need some music on my iPod, so I headed over to Apple.com to download the latest iTunes software (my iPod Nano did not come with any) so when that finally downloaded (~60mb) I installed it and started it running, choosing a folder for my existing mp3's and let it go away and locate everything.

At this point, I must say that I was expecting it to search through the folders finding mp3's and cataloguing them in the same manner as Windows Media Center (WMC), that is it reads the MP3 tags for album/artist/genre and shows the album art.

Boy was I mistaken! I don't know what it did, but after half hour of disk thrashing I had over 2500 "albums" each with 2-5 tracks in them, some duplicates, most of the cover art was missing and everything filled under the "Other" genre. Most of the tracks had the wrong titles and albums were split up into multiple sections. The whole thing was a mess, then the program crashed.

After a bit of scouring on the web, I found that iTunes is very finicky about the tags in the mp3's and that it isn't intelligent enough to spot an extra space in an album title for example (unlike WMC), so I set about going through each and every mp3 with Windows Explorer and verifying the tags. With that done, I went back into iTunes, cleared out the library and started again. It processed most of the items correctly this time, but around 800 songs were not assigned to an album or artist, so I went through and re-assigned everyone from within iTunes.

Feeling good, now that I had sorted this out (after two days of playing with files) I started copying the files onto the iPod, but I noticed that there were a few albums missing, and I had only got to 'C'. A quick glance at the stats showed 2453 tracks listed - a little short of the 6825 mp3 files reported by Windows Explorer.

I set about manually adding these files into iTunes without luck. Apple has a policy of graceful erroring, so that if an error does occur - you don't know about it. At least Windows tells you that there was a problem importing a file!

After more net browsing I found a tip about stripping all tags from a mp3 then importing it, which does seem to work, but I now have to retag nearly 4500 files! And worse still - WMC is now totally screwed up because the tags have been changed by iTunes!

iTunes has just crashed again, and now it takes around 3 minutes after clicking on the icon to load up.

Four days of editing tags, assigning albums/artists/cover art and I still have not put anything on my iPod! Worst software ever!

Last updated on: Saturday 17th June 2017

 

Comments
Jim

Jim

I think it would be difficult to find software which is worse than I tunes. It is completely obscure in its operation you have no idea what it will do to your data other than that whatever it does will be a disaster.,
I unlocked my phone from T-Mobile which meant backing up to I tunes resetting the phone to factory setting then restoring from backup. As a precaution I backed up to icloud and to my computer. Unfortunately I selected the option to encrypt the data. This does not come with any warning that this option on restore will ask for a password that you do not set and make your data completely inaccessible. After a wasted day I finally managed to recover my apps and most of my data from icloud, although some of my photographs are not accessible.
I tunes is the best reason to change to android devices.

Reply to Jim
Simon

Simon

2016.

Still the worst program mad by man.

Reply to Simon
gbh102

gbh102

Well, what can I say... Today I just bought an iPhone6 and was forced to use this HUUUGEEE piece of S---H---I---T. Fought for about 7 hours trying to sync movies and apps, unfortunately with no succes at all. So, as quick as I bought iPhone (today) as fast as I will give it back to shop (tommorow) and exchange for an android device instead (Samsung Galaxy Alpha? ;)). Such a lovely device (iPhone) with SUCH a HUUUUGEEE crappy software. Shame on You, Apple. Was happy becoming an apple device user, however, after one day (sic!) of using it ALONG with absolutely NECESSARY (to do anything on and with Your iPhone) biggest piece of software crap I ever used, I am happy that I will get rid of it tommorow... Apple, re-think Your strategy

Reply to gbh102
Alfonso

Alfonso

Man, you're the first Google result for "iTunes worst software ever" And this thread started in 2008. SIX, count them, SIX years later and iTunes is still the worsts software ever. I'm writing this after my third attempt to copy some photos and movies to my iPad on a fully updated and patched W7 machine.
iTunes crashes more times than the ones it works. The dialog box "iTunes has stopped working" is now so much of a part of my desktop landscape that I barely notice it. Because you never, ever get a clue of what went wrong. You just try again and cross your fingers. Delete your photo cache and cross your fingers. And so on, until it works. For some reason.
iTunes. Worst. Software. Ever.

Reply to Alfonso
Daniel Smedegaard Buus

Daniel Smedegaard Buus

Yeah, definitely, this is the worst piece of crap every written. Even when it works as intended, it's illogical and utterly frustrating.

It's like a big fat bully kicking you in the balls repeatedly, yelling "Stop kicking yourself!"

I try to avoid it at all costs, but even if I just try to play back 10 MP3s, now in June 2013, it'll fail even at that.

It's utterly amazing. To think they can make this crap. To think people will accept this shit. To think they'll call it good. To think they'll recommend it to other idiots.

Sucks to be a Mac owner (mostly, I do actually love my Air)

Reply to Daniel Smedegaard Buus
Christian

Christian

Agreed - Microsoft gets such a hard time for software and some of that is warranted but they BAR FAR make better software and actually stuff that you can understand and does not SCAM you into buying the SAME DAMN song over and over again because you can't get songs onto your device or computer. Its an utter joke. How can major apps just crash over and over. There is the reason the number one software program on mac itself is Microsoft office. Google is better but not far off - they just allow real programmers to fix the stuff by allowing you do what you want (cracking the device).

please people take off the Apple colored glasses and see that this company is like any other company except they are promoting the zombie apocalypse to these UX wannabe baristas out the who keep buying iphones. DIE APPLE!!! And take Kucher with you. I had to buy software just to get my old songs off of my ipod unto my computer again. Why would iTunes not allow this. hmmmm I wonder why. BTW Jobs gets a movie and was the biggest douche in the universe exploiting Asian child labor and Bill Gates gets all the hate and he is spending every dime trying to feed the world. The world really needs to get their facts straight and stop watching the kardashians. ok off my soap box.

the ONLY reason I have an ipod is is SMALL. That's it. Apple stick with hardware and let Microsoft build the software please.

Reply to Christian
Julez

Julez

Worst software ever, i mean come on what's with this sync crap, it baffles me why you would make a simple process as irritating as possible. It should just be drag & drop, highlight and delete, but no i found i had to check a box to manage my music manually then uncheck what i didn't want. Seriously who thought this was a good idea and what amazes me the most is millions of people using this software and it's just a normal thing to them, either they never had a MP3 player before Apples products came along or they just really enjoy the monotonous task of using iTunes.

Reply to Julez
Ron

Ron

ITUNES/IPOD is total rubbish. I am at the stage now of taking a bloody great hammmer to my IPOD as pretty as it looks!!

I bought MUSIC stuck it on the IPOD together with CD's I owned and now after the latest download of itunes it says my laptop is not authorised to play MY alreday paid for music! I bought it long ago when I had a different email adress, can't remember the password etc etc. So now what?? JOBs! utter crap!! RIP.

Reply to Ron
tmpbw1

tmpbw1

I upgraded to iTunes 11.
The interface completely changed.
It seems only music is important but I have an iPhone, I do not want music!
Apps seem to be hidden in the store part of software but very difficult to find.
Still not certain if it is wise to connect my three different iphone products to one computer. What is being synchronized to where? Will the IOS 4.3 apps also synch to my ipod 1? They seem to do so. Useless.
Where can I find my contacts in itunes 11?
Now I want to upgrade my phone but I have to transfer purchases?
I already lost all my music files when iTunes 11 refused to connect to my iphone and I had to delete some file using a "backdoor" application.
I HATE ITUNES!!!

Reply to tmpbw1
jay

jay

why can't they make itune user friendly

it has been out there for year

we should all demand that they should refund our money for any apple hardware we have such as ipod ipad etc.

apple has to be the worst company in the world for supporting software

the worst software ever developed; it is a nothing but fraud fraud fraud

Reply to jay
Johnny

Johnny

I have delete all apple programs and my apple 4s is my last Apple Brand. Why do Apple hate iTunes users, the old version was much better than the new. Goodbye Apple time to change to Blackberry or Samsung. %$#@#$%&%$$#@ s----h----i----t rotten Apple

Reply to Johnny
Anth

Anth

If iTunes was a man it would be a sad, unloved, moronic little weasel of a man. Going around making snidey little comments to ruin peoples' days and just generally being intolerable. Not even his parents would feel any shred of love, or even a lack of disgust for him. He would have the worst banter imaginable, would sell his grandma for a penny; only, no one, not even the lowliest glue sniffing, Jeremy Kyle guest appearing, common thug would do business with him.

I absolutely detest iTunes!

Reply to Anth
sammy

sammy

iTunes WORST JUNK EVER...too bad I still have to use it to use my iPhone.

Reply to sammy
FelixDaHousecat

FelixDaHousecat

I won't repeat everything that has been said about iTunes but I agree with you all. iTunes has to be the worst ever Windows app I have struggled to use. If anyone is interested, I am trialling JRiver Media Center and so far it is a dream to use. No more tag problems, no more duplicates, no more cover art problems, no more crazy filing issues and best of all it syncs my iPod without fail. It isn't free but I think I will buy it!

Reply to FelixDaHousecat
Hank

Hank

One more:
"The backup of <your device> failed because the backup session failed"

That even makes the frequent "unknown error <some silly number goes here>" seem like making sense.

Reply to Hank
Marco

Marco

I'm just looking at Android phones now; once I have found the right phone, I'll be putting my iPhone straight on Ebay, having unsuccessfully spent nearly 12 months trying to sort out my music collection on it. How come Apple can get away with such a flawed and badly designed piece of software? I've used many applications over the years and even the first generation MP3 player software wasn't half as bad as iTunes!

Reply to Marco
Aid Smith

Aid Smith

I thought I was just being a doddery old fart when I felt frustrated at the monstrous complexity of the itunes interface. The iphone is great, but being forced to use this hideous program in order to have one is utterly disgraceful.

Reply to Aid Smith
rz

rz

Yes, this thread is old, but iTunes is still the WORST SOFTWARE out there (right beside Lotus Notes, but this another discussion)!

Right now it's version is 10.2.2 and everything about is still pita like a 0.2.2 version.

I do like my iPod, but the guys who made iTunes failed as one can fail.

Reply to rz
lmr

lmr

I've never posted on a site like this before but am looking something to put my fist through as an expression of how much I detest iTunes... as a software engineer I want to kill myself as a result of any association to whoever is responsible for it... I'm embarrassed to live on the same planet as iTunes.

Reply to lmr
Adam

Adam

Agreed, I feel sick whenever I even think of having to use such an incompetent hunk of junk.

Reply to Adam
Connorcpu

Connorcpu

The best solution: DO NOT BUY AN IPOD!!! Get yourself a generic mp3 player and just drag n' drop the files into it! Isn't windows explorer great?

Reply to Connorcpu
Mark

Mark

Hello,

An Apple a day ruins your life.
If you have an iphone. You want to backup your contacts on your computer. You plug the iphone to your computer. You click "sync". What happens? Does it copy your 300 contacts to your computer? Or does it copy the 0 contacts from your computer to your iphone? Well, it copies the 0 contacts from your computer to your iphone, AND removes all the contacts from your iphone. So, instead of backing up your contacts to your computer, it removes the contacts from both locations. Amazing right?

Reply to Mark
Hank

Hank

As sad as it is, this made me laugh for hours.
Yes, inconceivable. True though based on own experience. I have never before seen somebody describe this moronic behavior so extraordinary well.

Reply to Hank
JohnD

JohnD

I was lucky enough to not even have to use itunes. My wife bought me an ipod touch 4th gen this christmas. I could not even use the ipod touch because itunes would not pick it up so ....there my ipod touch sat with a stupid usb plug icon pointing to that idiotic itunes logo. I spent 3 hours on the phone with tech suport and still could not get itunes to work. I returned a perfectly good ipod because of the crap software the apple rams down your throat. Thats how bad itunes is. I refused the ipod because it is useless without itunes.

Reply to JohnD
RAM8

RAM8

Have a macbook air. All the software that comes with it works great - EXCEPT ******* ITUNES!!! It just took 9 and a half hours to add my music collection which resides on a nfs file share. Why does a company who puts out such innovative and good quality products have the worst software in the known universe in which to connect to them. YES, APPLE - (we are not all idiots out here) ITUNES NEEDS TO BE COMPLETELY RE-WRITTEN. Please take your Itunes programmers outside and execute them. Thank you.

Reply to RAM8
Steve S

Steve S

iTunes suuuuuuucks... soo slow... crashes everytiime I run it... 30 minute install...

Reply to Steve S
Chingon

Chingon

I agree with everyone I got an iPhone I love it and it's a great product but eventually I started to remember y I never bought an apple computer all because of their restrictions lol really how much freedom do u got when u use an apple product I got a 32 gb iPhone 3GS and I can't even put 1000 tracks on it without some stupid error from iTunes telling me there's an error, I started using media monkey and all was good untill I upgraded my iPhone to os 4.0 which blocked media monkey from syncing with my phone and the last time I plugged my iPhone and started iTunes it changed my apps erased my music and pictures. The problem is that I didn't even have it on auto sync so I spent 2 days trying to get my stuff back on my iPhone and still no luck.

I hate apple products and I'm just going to hack the crap out of this iPhone to take the chains off that apple has put on me

Reply to Chingon
dubwise

dubwise

I totally agree itunes is and always will be the worst software for PC ever made - try upgrading the iphone omg what a nightmare

Reply to dubwise
Dan

Dan

I thought I was crazy until this moment. Thank you all. And for the record, I Googled "iTunes is the Devil" and it brought me here.

Reply to Dan
Steve J

Steve J

The funny thing is we're spoilt for choice about what fundamentally retarded aspect of itunes to complain about. It's so pathetically useless it's almost hard to fathom! Frankly I think Apple deserve a 'Darwin award' for it. I would struggle to create something this bad if that was my GOAL!

Reply to Steve J
utche96

utche96

I just got an iPhone and love it! But iTunes is the worst program I have ever encountered. Absolutely awful. SLOW, cumbersome, unintuitive, extremely restrictive, and non-functional. I am purchasing a new laptop soon and was debating between a PC and a mac. iTunes has definitely steered me away from a mac.

Reply to utche96
Tim Trott

Tim Trott

I've used itunes on a mac and it is better. It only seems to be Apple software running in Windows that causes a problem.

Reply to Tim Trott
Sean

Sean

Get over yourselves, if you don't like the software then don't use it.

Get a Sony mp3 player instead and try get on with the shit software they produce.

Reply to Sean
Robert Mulder

Robert Mulder

I've tried iTunes from version 4.x and with every single I tried, I was amazed at the problems I encountered trying to import my existing mp3s. I just installed version 9.0.2 to use a Airport Xpress for playback, tried to copy a album folder to iTunes and the damn thing just froze again. After all these years. Where does Apple think I keep my data? On my notebook? The whole concept behind iTunes is wrong.

Reply to Robert Mulder
Brad

Brad

I boycotted iPods solely on the basis of this software. I then got an iPhone, tried some alternatives to iTunes, and nothing really did the trick, so I gave in and started using the software. Not only were my previous feelings reinforced, but elevated to a whole new level of frustration... to the point where I will stop virtual strangers mid-conversation, and seemingly arbitrarily ask them if they are aware that iTunes is the devil.

Not only is it the most inflexible software ever, but it is one of the worst performing interfaces I have ever had the displeasure to use. Apple should be embarrassed to have their name on this product. With so many "geniuses" on staff, you would think that one of them could have engineered a halfway decent solution in which to imprison all of their customers.

If the iPhone wasn't so great (other than it now repeatedly powers off after update 3.1), I would gladly continue my boycott of iTunes and all other Apple products, breaking my shackles of this inhumane software bondage.

Reply to Brad
jimmy

jimmy

Completely in agreement with everything said and just need somewhere to vent my frustration, because i am FORCED to use this software with my iPhone! Such a poorly deigned and poorly conceived program.

Reply to jimmy
Martin

Martin

i must agree with everyone.

iTunes is the worst music software ever created !
and dont think it run better on a mac, coz it don't !!

i wish that Apple would make the iPhone protocol an open standard, so that developers like me, could make a .NET application for sync'ing the iPhone.... then i could make a player/program which would be 10000 times better then CrapTunes

Reply to Martin
Cathal McHale

Cathal McHale

I'm guessing that most people stumble across this blog after a Google search similar to:
"itunes worst program ever".
And their sole intention would be to bash itunes somewhere. Well may I jump on that band wagon in saying:
"if itunes was a person, and that said person was on fire, and my bladder was full of fire-extinguishing urine, I wouldn't even piss on said person".

Ahhhhhhhhhhhhhhh!!!!!
Dammit why is the iphone so damn good!

Reply to Cathal McHale
Cathal McHale

Cathal McHale

btw, Google returned a thread from apple.com, so I thought I'd have a pop at itunes there, but when clicking the link I was redirected to:
http://discussions.apple.com/backsoon/discussionstempaway.html

I dunno if this link will still work for you, but basically the discussion forum is down. There is a stupid animated gif that goes round and round giving the impression that something is loading. May I suggest that this is much what itunes does when it's obviously crashed after doing something extremely complicated like transferring more than 2 tunes from the local hard-disk to the ipod!!!

Reply to Cathal McHale
Carlimited

Carlimited

I agree. This is THE worst piece of software EVER conceived of. For the amount of money that Apple makes off iPods, you would think that they could pay a REAL programmer. It would be SO much nicer if we could just copy and paste OUR music!!! The other day, I tired to "Restore this iPod" (mine). I started the restoration, and it barked out an error message about not being able to restore it, because the iPod is being used by another program. The ONLY program I had running was iTunes!!! The only way to restore the thing back to the original status is to use iTunes, but you can't restore it, because it can't figure out that iTunes is the only program using it! And has Apple NEVER heard of patches or updates? Let's waste time downloading the ENTIRE program every month, instead of just patching the slop we already have installed. That Zune is looking more and more better now, and I HATE Microsoft!!!

Reply to Carlimited
Starlight

Starlight

.. I totally agree, iTunes is the worst piece of software ever written. Its the poster child of annoying, intrusive, frustrating, inefficient, totally craptastic shiteful disaster. And I'm totally pissed that i *have* to use this piece of garbage, to put my songs on my ipod.

Reply to Starlight
Tim Trott

Tim Trott

I've been using Sharepod for the past few days with great success. Very clean interface, nothing fancy, but it does allow me to copy music between pc->ipod.

Reply to Tim Trott
NOR

NOR

I think itunes is the worst player ever ..it takes ages and then it is restricted and the worst part the think making it necessity for apple products they can make us fall in love with itunes and apple .. hell no ..i get even more irritated when i have to use itunes and got no options.. so apple should make itunes a lighter software or let other software sync with their products

Reply to NOR
sadness

sadness

I feel your pain!!
WORST EVVVVEEEERRRR!!!
I use winamp as much as i can but certain aspects of the file coding cant be changed without itunes like audiobooks.

Reply to sadness

 

Leave a Reply

Your email address will not be published.





If you find something abusive or that does not comply with our terms or guidelines please flag it as inappropriate.

Copyright © 2001-2018 Tim Trott, all rights reserved. Web Design by Azulia Designs

This web page is licensed for your personal, private, non-commercial use only.

Disclaimer, Privacy & LegalSitemapContact Me